Need Twitter Support or Twitter Help ?

Please, help yourself...

Having problems? Please check the Known Issues pages and the Status Blog before submitting a request to see if we already know about it-- we track new cases in the comments there, so you can add comments of your own.

We encourage you try to help yourself; Twitter is a free service, and while we try to provide as much help as we can, we provide Help Resources because we can't get to every email.

If it takes awhile to get a response, please be patient. If we haven't been able to answer your question in a timely manner, we'll let you know.


Using Help Resources

Twitter's help resources are always accessible in the sidebar of your Support home page.

* Getting Started New to Twitter? Check out our Getting Started articles to get a feel for the basics. If you can't find what you're looking for, try using the search box.
* Known Issues Find out what problems or bugs affect Twitter people today
* Trouble Shooting Check out common problems, and how to resolve them
* Terms of Service and Rules and Policies Use our Rules and Policies section to learn about what Twitter does about Spam, Impersonation, Trademark, Copyright and other Terms of Service or Rules violations, and find out what you need to do to resolve a violation.

Want to contribute?

We've got some of the basics but if there is something you'd like to see that's not here yet, we'd love to hear your feedback about making help as helpful as possible.

If you've written or created something helpful about using Twitter and posted it your website, blog, or elsewhere, let us know! Submit a ticket and choose "other" from the drop down box, and include a link to your article or video, and we'll try to check it out!